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FAQ
Your stay includes daily housekeeping and villa cleaning services. Additionally, a dedicated villa attendant ensures impeccable service throughout your stay. Our villa attendants are available from 9 am to 11 pm.
Yes, villa attendants are available in the villa for your housekeeping needs. They are available at the property 24*7. They provide assistance in preparing breakfast for an extra fee, maintain the cleanliness of the house, offer turndown services, and lend a hand in the kitchen if needed.
Some of our villas are equipped with security personnel, while others do not feature this service.
We can provide extra mattresses for additional guests at an extra fee, which varies between INR 1,500 to INR 2,000 per person per night.
Our Guest Relations Manager is available to assist you with restaurant bookings. They'll reach out to you a week before your arrival and create a WhatsApp group for you to communicate any preferences or requests ahead of time.
Our Guest Relations Manager is available to assist you with booking restaurant reservations. They will reach out to you one week before your arrival and create a WhatsApp group for you to share all your requests in advance.
Ensuring cleanliness is paramount to us. Fresh linens and towels are provided in our villas for your convenience. Linens and towels are refreshed every other day in the villas and every three days in the apartments.
Yes, complimentary Wi-Fi is available in all of our accommodations.
The tax rate is 18%. We accept all UPI payments and bank transfers. A minimum of 50% of the total price is required as an advance payment, with the remaining balance due 7 days before check-in.
A security deposit is necessary to cover any potential damages or breakages during your stay. If there are no damages to the property, the security deposit will be returned to you within 2-3 working days after your check-out. As per company policy, no booking payments are collected on-site. To confirm your reservation, a 50% deposit is required to secure the dates, with the remaining balance due 7 days before check-in. Any additional services can be paid for in cash during your stay.
We'll need identification (Passport/Aadhar Card/Driver’s License) from all guests staying at the villa for our records.
We have villas within the same community that can accommodate larger groups ranging from 15 to 25 people.
Our properties in Goa and Alibaug are conveniently located just a short and scenic drive from the beach.
Smoking is not allowed indoors in any of our accommodations, but guests are welcome to smoke outside. Please note that there is a penalty for smoking inside the villa.
We provide access to on-call doctors. Additionally, we recommend that you bring your usual medications with you.
We offer a chef on call service to meet your meal needs, with a range of cuisines available. You can hire our in-house chef to prepare your meals for an extra fee.
We're happy to assist in organizing your special occasion. Whether you prefer a BBQ, a romantic dinner, cocktails by a mixologist, or live entertainment from a singer, we've got you covered. Additionally, we can decorate with balloons and arrange for a cake and champagne/alcohol. Feel free to contact us to discuss your event needs. Please note that events at the villa require a higher security deposit.
While certain villas do not allow pets, we do offer a selection of pet-friendly homes. In such cases, the homeowner reserves the right to impose an additional fee and/or raise the security deposit. Prior agreement on the number and size of pets is necessary before confirming the booking. A pet cleaning charge of INR 15,000 will apply to the villa.
Each of our vacation residences in Goa, Alibaug, and Lonavala features its own exclusive pool. Several of our villas boast jacuzzis, and a few even offer heated pools. Meanwhile, the apartments include access to a shared pool within the community.
Yes, hairdryers are available in all our accommodations. Additionally, each home is furnished with an iron and ironing board.
Yes, our villas come with fresh linens, and towels and toiletries are available upon request.
Yes, speakers are provided in all of our villas.
We're delighted to help organize car transfers, massages, BBQ setups, yacht cruises, heritage tours, adventure activities, event decorations, restaurant reservations, and errand runs for an extra fee.
We do provide a baby crib, subject to availability. Your baby's health and hygiene are our top priorities, so we kindly ask you to bring your own baby blankets and pillows.
Stayscape provides amenities such as toiletries (available upon request), linens, towels, private pool (for villas only), speaker system, gas stove, washing machine, iron, ironing board, and hairdryer.
In order to secure your reservation, a 50% deposit is necessary to reserve the dates, with the remaining balance due seven days before your check-in date.
- A 25% charge will apply if the check-in date is more than 60 days away.
- If the check-in date is between 30 to 60 days away, a 50% charge of the total amount will be incurred.
- No refund is provided for cancellations requested within 30 days of the check-in date.
- Bank charges/transaction fees, if applicable, will be deducted from the refunded amount, depending on the payment method. Refunds will be processed within 15 working days and will reflect the entire booking amount.
Early check-in may be accommodated if there's no prior booking. Please inform us at least 2 days before check-in, and we'll confirm based on availability. Additional charges may apply depending on the time. Standard check-in time is 2:00 pm, and check-out is at 11:00 am. Late check-outs are available for an extra fee. For further assistance, please consult your Guest Relations Manager.
Our upscale villas can be found domestically in Goa, Alibaug, and Lonavala, and internationally in Dubai, Sri Lanka, and Bali.
All our properties are situated in North Goa, precisely in Assagao, Anjuna, Siolim, Candolim, Nerul, Arpora, Parra, and Mandrem.
We don't allow loud music at our villas, as many of them are located in gated communities, and government regulations prohibit music after 10 pm.
FAQ
Your stay includes daily housekeeping and villa cleaning services. Additionally, a dedicated villa attendant ensures impeccable service throughout your stay. Our villa attendants are available from 9 am to 11 pm.
Yes, villa attendants are available in the villa for your housekeeping needs. They are available at the property 24*7. They provide assistance in preparing breakfast for an extra fee, maintain the cleanliness of the house, offer turndown services, and lend a hand in the kitchen if needed.
Some of our villas are equipped with security personnel, while others do not feature this service.
We can provide extra mattresses for additional guests at an extra fee, which varies between INR 1,500 to INR 2,000 per person per night.
Ensuring cleanliness is paramount to us. Fresh linens and towels are provided in our villas for your convenience. Linens and towels are refreshed every other day in the villas and every three days in the apartments.
Complimentary Wi-Fi is available at our selected properties.
The tax rate is 18%. We accept all UPI payments and bank transfers. Guests will have to make the full advance payment.
A security deposit is necessary to cover any potential damages or breakages during your stay. If there are no damages to the property, the security deposit will be returned at the time of checkout.
We'll need identification (Passport/Aadhar Card/Driver’s License) from all guests staying at the villa for our records.
We have villas within the same community that can accommodate larger groups ranging from 15 to 25 people.
Our properties in Goa and Alibaug are conveniently located just a short and scenic drive from the beach.
Smoking is not allowed indoors in any of our accommodations, but guests are welcome to smoke outside. Please note that there is a penalty for smoking inside the villa.
We provide access to on-call doctors. Additionally, we recommend that you bring your usual medications with you.
We offer a chef on call service to meet your meal needs, with a range of cuisines available. You can hire our in-house chef to prepare your meals for an extra fee.
We're happy to assist in organizing your special occasion. Whether you prefer a BBQ, a romantic dinner, cocktails by a mixologist, or live entertainment from a singer, we've got you covered. Additionally, we can decorate with balloons and arrange for a cake and champagne/alcohol. Feel free to contact us to discuss your event needs. Please note that events at the villa require a higher security deposit. Also, the events and preparation for the same will incur extra charge.
While certain villas do not allow pets, we do offer a selection of pet-friendly homes. In such cases, the homeowner reserves the right to impose an additional fee and/or raise the security deposit. Prior agreement on the number and size of pets is necessary before confirming the booking. A pet cleaning charge of INR 15,000 will apply to the villa.
Each of our vacation residences in, Alibaug, and Lonavala features its own exclusive pool. Several of our villas boast jacuzzis, and a few even offer heated pools. Meanwhile, the apartments include access to a shared pool within the community. However, please note that pets are not allowed in the pool.
Hairdryers are available in specific properties.
Yes, our villas come with fresh linens, and towels and toiletries are available upon request.
Speakers are available at specific locations.
We're delighted to help organize car transfers, massages, BBQ setups, yacht cruises, heritage tours, adventure activities, event decorations, restaurant reservations, and errand runs for an extra fee.
Stayscape provides amenities such as toiletries (available upon request), linens, towels, private pool (for villas only), speaker system.
No, we do not accept partial payments.
- Cancellations made 30 days before the check-in date will be eligible for a 100% refund.
- Cancellations made between 30 - 15 days before the check-in date will be eligible for a 50% refund.
- No refund is applicable if the booking is cancelled within 15 days of check-in, and 100% retention will be charged.
- In the case of a No-Show, 100% no refund is applicable, and 100% retention will be charged.
- Cancellation for peak dates that is Independence day (15th Aug), Diwali (30th Oct to 5th Nov), Christmas and New year (24th Dec to 2nd Jan), Republic day (26th Jan), and Holi festival will not be accepted.
- In case of extreme last-minute cancellations due to extenuating circumstances, Guests will be refunded 85% of booking amount if Stayscape gets another booking for the same date(s). If not, Guests will not be given a refund, and the cancellation will be treated as a no-show.
- If the Guest has made a partial payment, they are entitled to no refund whatsoever.
GST at applicable rates will be charged on this cancellation fee.
Early check-in may be accommodated if there's no prior booking. Please inform us at least 2 days before check-in, and we'll confirm based on availability. Additional charges may apply depending on the time. Standard check-in time is 2:00 pm, and check-out is at 11:00 am. Late check-outs are available for an extra fee. For further assistance, please consult your Guest Relations Manager.
Our upscale villas can be found domestically in Alibaug, Lonavala, Karjat, Pune, Khandala, Nashik, Virar
We don't allow loud music at our villas, as many of them are located in gated communities, and government regulations prohibit music after 10 pm.
FAQ
Your stay includes daily housekeeping and villa cleaning services. Additionally, a dedicated villa attendant ensures impeccable service throughout your stay. Our villa attendants are available from 9 am to 11 pm.
Yes, villa attendants are available in the villa for your housekeeping needs. They are available at the property from 9 am to 11 pm. They provide assistance in preparing breakfast for an extra fee, maintain the cleanliness of the house, offer turndown services, and lend a hand in the kitchen if needed.
Some of our villas are equipped with security personnel, while others do not feature this service.
We can provide extra mattresses for additional guests at an extra fee, which varies between ₹1,500 to ₹2,000 per person per night.
Ensuring cleanliness is paramount to us. Fresh linens and towels are provided in our villas for your convenience. Linens and towels are refreshed every other day in the villas and every three days in the apartments.
Complimentary Wi-Fi is available at our selected properties.
The tax rate is 18%. We accept all UPI payments and bank transfers. Guests will have to make the full advance payment.
A security deposit is necessary to cover any potential damages or breakages during your stay. If there are no damages to the property, the security deposit will be returned at the time of checkout.
We'll need identification (Passport/Aadhar Card/Driver’s License) from all guests staying at the villa for our records.
We have villas within the same community that can accommodate larger groups ranging from 15 to 25 people.
Our properties in Alibaug are conveniently located just a short and scenic drive from the beach.
Smoking is not allowed indoors in any of our accommodations, but guests are welcome to smoke outside. Please note that there is a penalty for smoking inside the villa.
We provide access to on-call doctors. Additionally, we recommend that you bring your usual medications with you.
We offer a chef on call service to meet your meal needs, with a range of cuisines available. You can hire our in-house chef to prepare your meals for an extra fee.
We're happy to assist in organizing your special occasion. Whether you prefer a BBQ, a romantic dinner, cocktails by a mixologist, or live entertainment from a singer, we've got you covered. Additionally, we can decorate with balloons and arrange for a cake and champagne/alcohol. Feel free to contact us to discuss your event needs. Please note that events at the villa require a higher security deposit. Also, the events and preparation for the same will incur extra charge.
While certain villas do not allow pets, we do offer a selection of pet-friendly homes. In such cases, the homeowner reserves the right to impose an additional fee and/or raise the security deposit. Prior agreement on the number and size of pets is necessary before confirming the booking.
Each of our vacation residences in, Alibaug, and Lonavala features its own exclusive pool. Several of our villas boast jacuzzis, and a few even offer heated pools. Meanwhile, the apartments include access to a shared pool within the community. However, please note that pets are not allowed in the pool.
Hairdryers are available in specific properties.
Yes, our villas come with fresh linens, and towels and toiletries are available upon request.
Speakers are available at specific locations.
Stayscape provides amenities such as toiletries (available upon request), linens, towels, private pool (for villas only).
No, we do not accept partial payments.
- Cancellations made 30 days before the check-in date will be eligible for a 100% refund.
- Cancellations made between 30 - 15 days before the check-in date will be eligible for a 50% refund.
- No refund is applicable if the booking is cancelled within 15 days of check-in, and 100% retention will be charged.
- In the case of a No-Show, 100% no refund is applicable, and 100% retention will be charged.
- Cancellation for peak dates that is Independence day (15th Aug), Diwali (30th Oct to 5th Nov), Christmas and New year (24th Dec to 2nd Jan), Republic day (26th Jan), and Holi festival will not be accepted.
- In case of extreme last-minute cancellations due to extenuating circumstances, Guests will be refunded 85% of booking amount if Stayscape gets another booking for the same date(s). If not, Guests will not be given a refund, and the cancellation will be treated as a no-show.
- If the Guest has made a partial payment, they are entitled to no refund whatsoever.
GST at applicable rates will be charged on this cancellation fee.
Early check-in may be accommodated if there's no prior booking. Please inform us at least 2 days before check-in, and we'll confirm based on availability. Additional charges may apply depending on the time. Standard check-in time is 2:00 pm, and check-out is at 11:00 am. Late check-outs are available for an extra fee. For further assistance, please consult your Guest Relations Manager.
Our upscale villas can be found domestically in Alibaug, Lonavala, Karjat, Pune, Khandala, Nashik, Virar
We don't allow loud music at our villas, as many of them are located in gated communities, and government regulations prohibit music after 10 pm.